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AgentZena

by konnectbio, Inc

★ 4.5 (2) · Store management

AgentZena is the fastest true AI customer support agent built exclusively for Shopify. Unlike generic chat apps, AgentZena connects directly to you...

Categories: Helpdesk#105

Trend

8 snapshots · since 2026-09-14
Reviews0
2 → 2
Rating0.00
4.5 → 4.5★

Where it ranks

Helpdesk · vs 4 wk ago
#157
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#82
by reviews in Helpdesk
of 293 apps · top 69% of the 120 rated · ↓ 5 places
#105
listing position
page 2 of the Helpdesk list, which ranks by rating first, then reviews · ↓ 10 places
0
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
4.5★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #1,759 of 6,891 by reviews.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 79 Phosphor5.0★ · ↓ 5 places 2 reviews
    0 behind
  2. 80 Awairly: AI‑native helpdesk5.0★ · new in 4 wk 2 reviews
    0 behind
  3. 81 Desku: Leading AI ChatbotDesku.io · 4.5★ · ↓ 5 places 2 reviews
    0 behind
  4. 82 AgentZena (this app)konnectbio, Inc · 4.5★ · ↓ 5 places 2 reviews
  5. 83 Social Intents: AI ChatbotSocial Intents · 5.0★ · ↓ 4 places 1 reviews
    1 behind
  6. 84 Keeping ‑ Helpdesk for GmailKatsu Ventures · 5.0★ · ↓ 4 places 1 reviews
    1 behind
  7. 85 ChannelReplyChannelReply · 5.0★ · ↓ 4 places 1 reviews
    1 behind

Next up: Desku: Leading AI Chatbot is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 13 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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