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Shopify Inbox

Name: Shopify Inbox
Rating: 4.6 (5810 reviews)
Author: Shopify

by Shopify

★ 4.6 (5,810) · Store management · Paid

View on Shopify → See alternatives

Inbox puts an AI-powered sales associate on your storefront. Buyers can ask questions and get help finding the right products from your catalog. Wh...

Categories: Chat#382

Trend

8 snapshots · since 2026-09-14

Reviews+17

5,793 → 5,810

Rating0.00

4.6 → 4.6★

Where it ranks

Chat · vs 4 wk ago

on the Shopify App Store

in Shopify's own Chat listing at the last weekly crawl · sponsored cards not counted

by reviews in Chat

of 1,113 apps · top 1% of the 466 rated · no change

#382

listing position

page 7 of the Chat list, which ranks by rating first, then reviews · ↓ 15 places

+14

reviews gained in 4 weeks

100 of 435 Chat apps gained any; the top 10% gained 3+

4.6★

rating

Chat averages 4.7★ · the median app has 3 reviews, the top 10% 95+

Also Store management #1 of 6,891 by reviews.

Ranked around it by reviews

Chat · 1,113 apps

Listing vocabulary in Chat

share of the 1,113 listings using each term · 14 not in this listing

chat46%support31%chatbot25%whatsapp24%live19%questions15%assistant15%agent15%answers14%powered10%button10%shoppers8%shopping8%automate8%answer7%cart7%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.