Trend
4 snapshots · since 2026-10-12Where it ranks
Helpdesk · vs 4 wk agoAlso Store management #1,732 of 6,891 by reviews.
Ranked around it by reviews
Helpdesk · 293 apps-
77
Brandwise: AI Customer ServiceBrandwise Inc. · 5.0★ · ↑ 1 place
2 reviews
0 behind -
78
Savena ‑ AI Customer SupportSavena · 5.0★ · ↑ 18 places
2 reviews
0 behind -
79
Phosphor5.0★ · ↓ 5 places
2 reviews
0 behind -
80
Awairly: AI‑native helpdesk (this app)5.0★ · new in 4 wk
2 reviews
-
81
Desku: Leading AI ChatbotDesku.io · 4.5★ · ↓ 5 places
2 reviews
0 behind -
82
AgentZenakonnectbio, Inc · 4.5★ · ↓ 5 places
2 reviews
0 behind -
83
Social Intents: AI ChatbotSocial Intents · 5.0★ · ↓ 4 places
1 reviews
1 behind
Next up: Phosphor is 0 reviews ahead.
Listing vocabulary in Helpdesk
share of the 293 listings using each term · 15 not in this listingsupport50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%
Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.
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