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Categories: Helpdesk#37

Trend

7 snapshots Β· since 2026-09-21
Reviews+1
1 β†’ 2
Rating0.00
5.0 β†’ 5.0β˜…

Where it ranks

Helpdesk Β· vs 4 wk ago
#85
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl Β· sponsored cards not counted
#79
by reviews in Helpdesk
of 293 apps Β· top 66% of the 120 rated Β· ↓ 5 places
#37
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews Β· ↓ 4 places
0
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0β˜…
rating
Helpdesk averages 4.7β˜… Β· the median app has 4 reviews, the top 10% 126+

Also Store management #1,714 of 6,891 by reviews.

Ranked around it by reviews

Helpdesk Β· 293 apps
  1. 76 Taggo AI AgentTaggo Inc Β· 5.0β˜… Β· ↓ 5 places 2 reviews
    0 behind
  2. 77 Brandwise: AI Customer ServiceBrandwise Inc. Β· 5.0β˜… Β· ↑ 1 place 2 reviews
    0 behind
  3. 78 Savena ‑ AI Customer SupportSavena Β· 5.0β˜… Β· ↑ 18 places 2 reviews
    0 behind
  4. 79 Phosphor (this app)5.0β˜… Β· ↓ 5 places 2 reviews
  5. 80 Awairly: AI‑native helpdesk5.0β˜… Β· new in 4 wk 2 reviews
    0 behind
  6. 81 Desku: Leading AI ChatbotDesku.io Β· 4.5β˜… Β· ↓ 5 places 2 reviews
    0 behind
  7. 82 AgentZenakonnectbio, Inc Β· 4.5β˜… Β· ↓ 5 places 2 reviews
    0 behind

Next up: Savena ‑ AI Customer Support is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term Β· 16 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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