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ChannelReply

by ChannelReply

★ 5.0 (1) · Store management

Answer messages faster than ever before and get back to selling! ChannelReply plugs Shopify order info directly into your helpdesk for faster, easi...

Categories: Helpdesk#41

Trend

8 snapshots · since 2026-09-14
Reviews0
1 → 1
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#109
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#85
by reviews in Helpdesk
of 293 apps · top 71% of the 120 rated · ↓ 4 places
#41
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews · ↓ 4 places
0
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #1,869 of 6,891 by reviews.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 82 AgentZenakonnectbio, Inc · 4.5★ · ↓ 5 places 2 reviews
    +1 ahead
  2. 83 Social Intents: AI ChatbotSocial Intents · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  3. 84 Keeping ‑ Helpdesk for GmailKatsu Ventures · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  4. 85 ChannelReply (this app)ChannelReply · 5.0★ · ↓ 4 places 1 reviews
  5. 86 Chad: AI Chat Agent + HelpdeskChad · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  6. 87 Haleria AI Sales and SupportalignPX · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  7. 88 Stylo: AI in ZendeskStylo · 5.0★ · ↓ 4 places 1 reviews
    0 behind

Next up: Keeping ‑ Helpdesk for Gmail is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 14 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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