← ShopAppDB

HelpDesk for Ecommerce support

Name: HelpDesk for Ecommerce support
Rating: 1 (1 reviews)
Author: Text

by Text

★ 1.0 (1) · Store management

View on Shopify → See alternatives

Try the easiest-to-use HelpDesk ticketing system, pre-set for you right from the start. Invite your team to handle cases together. A free 14-day trial provided.

Categories: Workflow automation#274 Helpdesk#118

Trend

8 snapshots · since 2026-09-14

Reviews0

1 → 1

Rating0.00

1.0 → 1.0★

Where it ranks

Helpdesk · vs 4 wk ago

#120

on the Shopify App Store

in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted

#118

by reviews in Helpdesk

of 293 apps · top 99% of the 120 rated · ↓ 8 places

#118

listing position

page 2 of the Helpdesk list, which ranks by rating first, then reviews · ↓ 8 places

reviews gained in 4 weeks

31 of 112 Helpdesk apps gained any; the top 10% gained 3+

1.0★

rating

Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #2,545 of 6,891 by reviews · Workflow automation #274 of 611 by reviews, #310 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps

Next up: Squid Support is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 14 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.