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HelpEcho ‑ HelpDesk & AI Chat

Name: HelpEcho ‑ HelpDesk & AI Chat
Author: HelpEcho

by HelpEcho

No ratings yet · Store management

View on Shopify → See alternatives

HelpEcho is your all-in-one support app: AI Chatbot for 24/7 help, Knowledge Base for self-service, and Helpdesk Ticketing. Built for Shopify stores.

Categories: Helpdesk#145

Where it ranks

Helpdesk · vs 4 wk ago

#118

on the Shopify App Store

in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted

—

not yet rated

120 of 293 Helpdesk apps have reviews; unrated apps list after them (position #145, page 3)

reviews for a median Helpdesk app

top 10% have 126+ · average rating 4.7★

Also Store management (unrated, listed #3,231 of 6,891).

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 11 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.