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Categories: Helpdesk#73

Trend

2 snapshots · since 2026-10-26
Reviews0
1 → 1
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#71
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#117
by reviews in Helpdesk
of 293 apps · top 98% of the 120 rated · new in 4 wk
#73
listing position
page 2 of the Helpdesk list, which ranks by rating first, then reviews · new in 4 wk
—
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #2,476 of 6,891 by reviews.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 114 Arxos5.0★ · new in 4 wk 1 reviews
    0 behind
  2. 115 New Reply – Native AI Helpdesk5.0★ · ↓ 7 places 1 reviews
    0 behind
  3. 116 Humane Plus⁺5.0★ · new in 4 wk 1 reviews
    0 behind
  4. 117 Squid Support (this app)5.0★ · new in 4 wk 1 reviews
  5. 118 HelpDesk for Ecommerce supportText · 1.0★ · ↓ 8 places 1 reviews
    0 behind
  6. 119 ARCS Support Ticketing SystemARCS Group Ltd. · 1.0★ · ↓ 8 places 1 reviews
    0 behind
  7. 120 Unicall.aiUniCall.AI Corp · 1.0★ · ↓ 8 places 1 reviews
    0 behind

Next up: Humane Plus⁺ is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 15 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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