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Steps AI: AI Chatbot & Agent

by Steps AI

★ 5.0 (3) · Store management

Shopify AI chatbot for sales and support. Recommend products, check stock, track orders, and recover carts across the web, WhatsApp, and Instagram.

Trend

8 snapshots · since 2026-09-14
Reviews+2
1 → 3
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#31
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#69
by reviews in Helpdesk
of 293 apps · top 58% of the 120 rated · ↑ 23 places
#30
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews · ↑ 18 places
+2
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #1,365 of 6,891 by reviews · Chat #238 of 1,113 by reviews, #114 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 66 goodChatBot: AI Chatbot5.0★ · ↑ 43 places 4 reviews
    +1 ahead
  2. 67 Aide: Agentic AI for CXAide Support Inc. · 5.0★ · ↑ 3 places 3 reviews
    0 behind
  3. 68 Sobot Live Chat & ChatbotSobot · 5.0★ · ↓ 4 places 3 reviews
    0 behind
  4. 69 Steps AI: AI Chatbot & Agent (this app)Steps AI · 5.0★ · ↑ 23 places 3 reviews
  5. 70 InboxServeInboxServe · 5.0★ · ↓ 3 places 3 reviews
    0 behind
  6. 71 AI Chatbot Advisor & Support5.0★ · ↑ 4 places 3 reviews
    0 behind
  7. 72 AANYA Smart AI Chatbot5.0★ · new in 4 wk 3 reviews
    0 behind

Next up: Sobot Live Chat & Chatbot is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 12 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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