Trend
5 snapshots · since 2026-10-05Where it ranks
Helpdesk · vs 4 wk agoAlso Store management #1,242 of 6,891 by reviews · Chat #216 of 1,113 by reviews, #156 on the Shopify App Store.
Ranked around it by reviews
Helpdesk · 293 apps-
63
TBit ‑ Whatsapp & InstagramTBit · 5.0★ · ↓ 2 places
4 reviews
0 behind -
64
eesel: AI Chatbot & Live Chateesel · 5.0★ · ↑ 21 places
4 reviews
0 behind -
65
K: WhatsApp Business, Voice AIKovax · 5.0★ · no change
4 reviews
0 behind -
66
goodChatBot: AI Chatbot (this app)5.0★ · ↑ 43 places
4 reviews
-
67
Aide: Agentic AI for CXAide Support Inc. · 5.0★ · ↑ 3 places
3 reviews
1 behind -
68
Sobot Live Chat & ChatbotSobot · 5.0★ · ↓ 4 places
3 reviews
1 behind -
69
Steps AI: AI Chatbot & AgentSteps AI · 5.0★ · ↑ 23 places
3 reviews
1 behind
Next up: K: WhatsApp Business, Voice AI is 0 reviews ahead.
Listing vocabulary in Helpdesk
share of the 293 listings using each term · 15 not in this listingsupport50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%
Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.
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