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Aide: Agentic AI for CX

by Aide Support Inc.

★ 5.0 (3) · Store management

Aide is the agentic AI CX partner for growing brands that want to turn support into a growth engine, with faster response times, higher CSAT, retention and LTV.

Trend

8 snapshots · since 2026-09-14
Reviews+1
2 → 3
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#68
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#67
by reviews in Helpdesk
of 293 apps · top 56% of the 120 rated · ↑ 3 places
#28
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews · ↑ 1 place
+1
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #1,319 of 6,891 by reviews · Chat #229 of 1,113 by reviews, #219 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 64 eesel: AI Chatbot & Live Chateesel · 5.0★ · ↑ 21 places 4 reviews
    +1 ahead
  2. 65 K: WhatsApp Business, Voice AIKovax · 5.0★ · no change 4 reviews
    +1 ahead
  3. 66 goodChatBot: AI Chatbot5.0★ · ↑ 43 places 4 reviews
    +1 ahead
  4. 67 Aide: Agentic AI for CX (this app)Aide Support Inc. · 5.0★ · ↑ 3 places 3 reviews
  5. 68 Sobot Live Chat & ChatbotSobot · 5.0★ · ↓ 4 places 3 reviews
    0 behind
  6. 69 Steps AI: AI Chatbot & AgentSteps AI · 5.0★ · ↑ 23 places 3 reviews
    0 behind
  7. 70 InboxServeInboxServe · 5.0★ · ↓ 3 places 3 reviews
    0 behind

Next up: goodChatBot: AI Chatbot is 1 review ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 15 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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