Trend
6 snapshots · since 2026-09-28Where it ranks
Helpdesk · vs 4 wk agoAlso Store management #644 of 6,891 by reviews · Chat #114 of 1,113 by reviews, #78 on the Shopify App Store.
Ranked around it by reviews
Helpdesk · 293 apps-
33
Fin AI Agent & IntercomIntercom · 3.7★ · no change
18 reviews
+4 ahead -
34
Cavalry AI Customer SupportCavalry · 5.0★ · no change
15 reviews
+1 ahead -
35
bitChat: AI Live Chat & Salesbitbybit Studio LLC · 5.0★ · ↑ 1 place
14 reviews
0 behind -
36
Copiwin Support (this app)5.0★ · ↑ 2 places
14 reviews
-
37
Talkom AI Chat & AI AssistantTalkom LTD · 4.8★ · ↓ 2 places
14 reviews
0 behind -
38
Convi: AI Chatbot & Live chatConvi · 5.0★ · ↓ 1 place
13 reviews
1 behind -
39
Intellect AI: Chatbot LivechatIntellect AI · 5.0★ · ↑ 9 places
12 reviews
2 behind
Next up: bitChat: AI Live Chat & Sales is 0 reviews ahead.
Listing vocabulary in Helpdesk
share of the 293 listings using each term · 15 not in this listingsupport50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%
Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.
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