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bitChat: AI Live Chat & Sales

by bitbybit Studio LLC

★ 5.0 (14) · Store management

AI live chat for Shopify that answers & sells — across WhatsApp & Instagram. Answers from your live catalog, sends checkout links and close sales

Categories: Chat#36Helpdesk#6

Trend

8 snapshots · since 2026-09-14
Reviews+2
12 → 14
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#35
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#35
by reviews in Helpdesk
of 293 apps · top 30% of the 120 rated · ↑ 1 place
#6
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews · ↑ 1 place
+2
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #636 of 6,891 by reviews · Chat #112 of 1,113 by reviews, #132 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 32 Help ScoutHelp Scout · 3.7★ · ↓ 1 place 19 reviews
    +5 ahead
  2. 33 Fin AI Agent & IntercomIntercom · 3.7★ · no change 18 reviews
    +4 ahead
  3. 34 Cavalry AI Customer SupportCavalry · 5.0★ · no change 15 reviews
    +1 ahead
  4. 35 bitChat: AI Live Chat & Sales (this app)bitbybit Studio LLC · 5.0★ · ↑ 1 place 14 reviews
  5. 36 Copiwin Support5.0★ · ↑ 2 places 14 reviews
    0 behind
  6. 37 Talkom AI Chat & AI AssistantTalkom LTD · 4.8★ · ↓ 2 places 14 reviews
    0 behind
  7. 38 Convi: AI Chatbot & Live chatConvi · 5.0★ · ↓ 1 place 13 reviews
    1 behind

Next up: Cavalry AI Customer Support is 1 review ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 12 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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