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Convi: AI Chatbot & Live chat

by Convi

β˜… 5.0 (13) Β· Store management

Best AI chat app for Shopify plus stores. Our chatbot answers support questions, helps customers find products, and provides 24/7 automated chat for your store.

Categories: Chat#40Helpdesk#8

Trend

8 snapshots Β· since 2026-09-14
Reviews0
13 β†’ 13
Rating0.00
5.0 β†’ 5.0β˜…

Where it ranks

Helpdesk Β· vs 4 wk ago
#34
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl Β· sponsored cards not counted
#38
by reviews in Helpdesk
of 293 apps Β· top 32% of the 120 rated Β· ↓ 1 place
#8
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews Β· no change
+1
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0β˜…
rating
Helpdesk averages 4.7β˜… Β· the median app has 4 reviews, the top 10% 126+

Also Store management #663 of 6,891 by reviews Β· Chat #117 of 1,113 by reviews, #131 on the Shopify App Store.

Ranked around it by reviews

Helpdesk Β· 293 apps
  1. 35 bitChat: AI Live Chat & Salesbitbybit Studio LLC Β· 5.0β˜… Β· ↑ 1 place 14 reviews
    +1 ahead
  2. 36 Copiwin Support5.0β˜… Β· ↑ 2 places 14 reviews
    +1 ahead
  3. 37 Talkom AI Chat & AI AssistantTalkom LTD Β· 4.8β˜… Β· ↓ 2 places 14 reviews
    +1 ahead
  4. 38 Convi: AI Chatbot & Live chat (this app)Convi Β· 5.0β˜… Β· ↓ 1 place 13 reviews
  5. 39 Intellect AI: Chatbot LivechatIntellect AI Β· 5.0β˜… Β· ↑ 9 places 12 reviews
    1 behind
  6. 40 Replyco ‑ eCommerce HelpdeskReplyco - eCommerce Helpdesk Β· 4.3β˜… Β· ↓ 1 place 12 reviews
    1 behind
  7. 41 MX: Helpdesk & Live ChatMirasvit Ecommerce Solutions Β· 4.5β˜… Β· ↑ 4 places 11 reviews
    2 behind

Next up: Talkom AI Chat & AI Assistant is 1 review ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term Β· 10 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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