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Commslayer: AI Helpdesk & Chat

by Actuals Oy

★ 4.9 (238) · Store management

Hey, Karri the founder here. We built this AI helpdesk because other support helpdesks stopped improving but kept raising prices. One AI inbox bri...

Trend

8 snapshots · since 2026-09-14
Reviews+14
224 → 238
Rating0.00
4.9 → 4.9★

Where it ranks

Helpdesk · vs 4 wk ago
#2
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#8
by reviews in Helpdesk
of 293 apps · top 7% of the 120 rated · no change
#77
listing position
page 2 of the Helpdesk list, which ranks by rating first, then reviews · ↓ 8 places
+5
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
4.9★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #67 of 6,891 by reviews · Chat #24 of 1,113 by reviews, #6 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 5 Willdesk: Live Chat&AI ChatbotChannelwill · 4.7★ · no change 377 reviews
    +139 ahead
  2. 6 SB: Helpdesk, Live Chat & FAQsShark Byte, Inc · 4.6★ · no change 318 reviews
    +80 ahead
  3. 7 Chatway Live Chat & AI ChatbotPremio · 4.9★ · no change 286 reviews
    +48 ahead
  4. 8 Commslayer: AI Helpdesk & Chat (this app)Actuals Oy · 4.9★ · no change 238 reviews
  5. 9 Cleverific Order Edit & UpsellCleverific, Inc · 4.6★ · no change 234 reviews
    4 behind
  6. 10 DC: WhatsApp Marketing + APIDelightChat · 4.9★ · no change 222 reviews
    16 behind
  7. 11 Zipchat AI Chatbot & Live ChatZIPCHAT INC · 4.9★ · no change 209 reviews
    29 behind

Next up: Chatway Live Chat & AI Chatbot is 48 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 12 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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