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DC: WhatsApp Marketing + API

by DelightChat

★ 4.9 (222) · Store management

Manage Customer Service on WhatsApp, Instagram, Facebook, Email, Chat. Send WhatsApp Marketing Broadcasts & increase sales. Official WhatsApp API, Green Tick.

Trend

8 snapshots · since 2026-09-14
Reviews−1
223 → 222
Rating+0.10
4.8 → 4.9★

Where it ranks

Helpdesk · vs 4 wk ago
#12
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#10
by reviews in Helpdesk
of 293 apps · top 9% of the 120 rated · no change
#78
listing position
page 2 of the Helpdesk list, which ranks by rating first, then reviews · ↓ 2 places
−3
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
4.9★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #74 of 6,891 by reviews · Abandoned cart #25 of 389 by reviews, #22 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 7 Chatway Live Chat & AI ChatbotPremio · 4.9★ · no change 286 reviews
    +64 ahead
  2. 8 Commslayer: AI Helpdesk & ChatActuals Oy · 4.9★ · no change 238 reviews
    +16 ahead
  3. 9 Cleverific Order Edit & UpsellCleverific, Inc · 4.6★ · no change 234 reviews
    +12 ahead
  4. 10 DC: WhatsApp Marketing + API (this app)DelightChat · 4.9★ · no change 222 reviews
  5. 11 Zipchat AI Chatbot & Live ChatZIPCHAT INC · 4.9★ · no change 209 reviews
    13 behind
  6. 12 Re:amaze AI Helpdesk & ChatReamaze · 4.5★ · no change 181 reviews
    41 behind
  7. 13 AI Contact Form Builder by ZBZotabox · 4.6★ · ↑ 1 place 126 reviews
    96 behind

Next up: Cleverific Order Edit & Upsell is 12 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 12 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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