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Chatty AI Chatbot & Live Chat

by Chatty AI Sales Agent - For live chat & helpdesk

★ 4.9 (1,898) · Store management

With AI Sales Agent, Chatty is the sales-first chat platform for Shopify to provide exceptional customer support to boost sales

Trend

8 snapshots · since 2026-09-14
Reviews+16
1,882 → 1,898
Rating0.00
4.9 → 4.9★

Where it ranks

Helpdesk · vs 4 wk ago
#1
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#1
by reviews in Helpdesk
of 293 apps · top 1% of the 120 rated · no change
#74
listing position
page 2 of the Helpdesk list, which ranks by rating first, then reviews · ↓ 8 places
+29
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
4.9★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #7 of 6,891 by reviews · Chat #2 of 1,113 by reviews, #3 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 1 Chatty AI Chatbot & Live Chat (this app)Chatty AI Sales Agent - For live chat & helpdesk · 4.9★ · no change 1,898 reviews
  2. 2 Tidio: AI Chatbot & Live ChatTIDIO LLC · 4.8★ · no change 1,355 reviews
    543 behind
  3. 3 RedoRedo Tech, Inc · 4.9★ · no change 839 reviews
    1,059 behind
  4. 4 Gorgias: AI Helpdesk & ChatGorgias Inc. · 4.3★ · no change 709 reviews
    1,189 behind
  5. 5 Willdesk: Live Chat&AI ChatbotChannelwill · 4.7★ · no change 377 reviews
    1,521 behind
  6. 6 SB: Helpdesk, Live Chat & FAQsShark Byte, Inc · 4.6★ · no change 318 reviews
    1,580 behind
  7. 7 Chatway Live Chat & AI ChatbotPremio · 4.9★ · no change 286 reviews
    1,612 behind

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 11 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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