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Ticket Flow ‑ Better support

Name: Ticket Flow ‑ Better support
Rating: 5 (5 reviews)
Author: South tech

by South tech

★ 5.0 (5) · Store management

View on Shopify → See alternatives

TicketFlow brings storefront support into Shopify Admin: tickets with customer & order context, email alerts, and links from your store menu and accounts.

Categories: Helpdesk#19

Trend

8 snapshots · since 2026-09-14

Reviews−2

7 → 5

Rating0.00

5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago

#57

on the Shopify App Store

in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted

#56

by reviews in Helpdesk

of 293 apps · top 47% of the 120 rated · ↓ 2 places

#19

listing position

page 1 of the Helpdesk list, which ranks by rating first, then reviews · no change

reviews gained in 4 weeks

31 of 112 Helpdesk apps gained any; the top 10% gained 3+

5.0★

rating

Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #1,090 of 6,891 by reviews.

Ranked around it by reviews

Helpdesk · 293 apps

Next up: Kim‑Managed AI Native Support is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 13 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.