← ShopAppDB
Categories: Helpdesk#20

Trend

8 snapshots · since 2026-09-14
Reviews+1
4 → 5
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#10
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#57
by reviews in Helpdesk
of 293 apps · top 48% of the 120 rated · ↑ 5 places
#20
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews · ↑ 4 places
+1
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #1,100 of 6,891 by reviews.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 54 HerodeskHerodesk ApS · 5.0★ · ↓ 2 places 5 reviews
    0 behind
  2. 55 Kim‑Managed AI Native Support KIMCC INC · 5.0★ · ↓ 2 places 5 reviews
    0 behind
  3. 56 Ticket Flow ‑ Better supportSouth tech · 5.0★ · ↓ 2 places 5 reviews
    0 behind
  4. 57 Mailipy (this app)5.0★ · ↑ 5 places 5 reviews
  5. 58 LiveSupporti ‑ Live ChatLiveSupporti · 4.2★ · ↓ 2 places 5 reviews
    0 behind
  6. 59 Unified Repairs SupportYity Apps · 4.0★ · ↓ 2 places 5 reviews
    0 behind
  7. 60 Helpify24WAVO MARKETING · 5.0★ · ↓ 2 places 4 reviews
    1 behind

Next up: Ticket Flow ‑ Better support is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 16 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

🔔 Get alerts for Mailipy

We'll email you when its rating, reviews, or pricing change. Double opt-in, unsubscribe anytime.

More in Store management

All Store management apps →

Compare: Mailipy vs Shopify Inbox · Mailipy vs QuickBooks Online · Mailipy vs Microsoft Clarity: AI Insights

Similar Store management apps

Ranked next to Mailipy by review volume

Browse A–Z: Mailjet Email by Combidesk · Mail Magic: ChatGPT AI Email · Mailmodo: AI Email Marketing · Mailmunch ‑ Email Automations · Mailnaptic · Mailo | AI Email Support