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Detective FAQ Chat & Helpdesk

Name: Detective FAQ Chat & Helpdesk
Rating: 4.8 (17 reviews)
Author: Trinity River Software

by Trinity River Software

★ 4.8 (17) · Store management · Free

View on Shopify → See alternatives

Reduce customer support by giving answers to your customers questions where they can easily find them. The Help Desk widget gives searchable FAQ’s,...

Categories: FAQ#40

Trend

8 snapshots · since 2026-09-14

Reviews+1

16 → 17

Rating0.00

4.8 → 4.8★

Where it ranks

FAQ · vs 4 wk ago

#54

on the Shopify App Store

in Shopify's own FAQ listing at the last weekly crawl · sponsored cards not counted

#20

by reviews in FAQ

of 152 apps · top 36% of the 56 rated · no change

#40

listing position

page 1 of the FAQ list, which ranks by rating first, then reviews · ↓ 4 places

reviews gained in 4 weeks

9 of 53 FAQ apps gained any; the top 10% gained 1+

4.8★

rating

FAQ averages 4.8★ · the median app has 5 reviews, the top 10% 115+

Also Store management #578 of 6,891 by reviews.

Ranked around it by reviews

FAQ · 152 apps

Next up: Enorm FAQ Page & Product FAQs is 3 reviews ahead.

Listing vocabulary in FAQ

share of the 152 listings using each term · 10 not in this listing

faq62%faqs36%questions28%support22%answers20%seo14%chat13%chatbot13%answer12%center11%live11%powered11%accordion9%generate9%reduce9%builder9%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.