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SaleSmartly:Omnichannel chat

by SaleSmartly

★ 5.0 (17) · Store management

SaleSmartly is a customer chat tool designed for Shopify store owners to help you efficiently manage customer service chat efficiency and promote b...

Categories: Chat#29

Trend

8 snapshots · since 2026-09-14
Reviews−1
18 → 17
Rating0.00
5.0 → 5.0★

Where it ranks

Chat · vs 4 wk ago
#63
on the Shopify App Store
in Shopify's own Chat listing at the last weekly crawl · sponsored cards not counted
#100
by reviews in Chat
of 1,113 apps · top 22% of the 466 rated · ↓ 1 place
#29
listing position
page 1 of the Chat list, which ranks by rating first, then reviews · ↑ 3 places
−1
reviews gained in 4 weeks
100 of 435 Chat apps gained any; the top 10% gained 3+
5.0★
rating
Chat averages 4.7★ · the median app has 3 reviews, the top 10% 95+

Also Store management #573 of 6,891 by reviews.

Ranked around it by reviews

Chat · 1,113 apps
  1. 97 AnswerAI Chatbot & Live ChatAnswer AI · 5.0★ · no change 19 reviews
    +2 ahead
  2. 98 TEQIE chat ButtonTEQIE Inc · 4.9★ · no change 19 reviews
    +2 ahead
  3. 99 Fin AI Agent & IntercomIntercom · 3.7★ · ↑ 1 place 18 reviews
    +1 ahead
  4. 100 SaleSmartly:Omnichannel chat (this app)SaleSmartly · 5.0★ · ↓ 1 place 17 reviews
  5. 101 WhatZi: WhatsApp AI AutomationComzi LLC · 4.2★ · ↑ 2 places 17 reviews
    0 behind
  6. 102 Relish AI Chatbot + ChatGPTZion NG LLC · 5.0★ · ↓ 1 place 16 reviews
    1 behind
  7. 103 Flowcart Whatsapp Chat+AI+CRMFlowcart · 5.0★ · ↑ 10 places 16 reviews
    1 behind

Next up: Fin AI Agent & Intercom is 1 review ahead.

Listing vocabulary in Chat

share of the 1,113 listings using each term · 15 not in this listing

chat46%support31%chatbot25%whatsapp24%live19%questions15%assistant15%agent15%answers14%powered10%button10%shoppers8%shopping8%automate8%answer7%cart7%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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