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SmartBot: Leading AI Chatbot

Name: SmartBot: Leading AI Chatbot
Rating: 4.7 (460 reviews)
Author: BestChat

by BestChat

★ 4.7 (460) · Store management

View on Shopify → See alternatives

SmartBot is a powerful AI-driven customer support solution for Shopify stores. Enhance customer satisfaction, automate support, and boost sales with SmartBot

Categories: Upsell and cross sell#542 Chat#373

Trend

8 snapshots · since 2026-09-14

Reviews−1

461 → 460

Rating0.00

4.7 → 4.7★

Where it ranks

Chat · vs 4 wk ago

#12

on the Shopify App Store

in Shopify's own Chat listing at the last weekly crawl · sponsored cards not counted

by reviews in Chat

of 1,113 apps · top 2% of the 466 rated · ↓ 1 place

#373

listing position

page 7 of the Chat list, which ranks by rating first, then reviews · ↓ 27 places

−1

reviews gained in 4 weeks

100 of 435 Chat apps gained any; the top 10% gained 3+

4.7★

rating

Chat averages 4.7★ · the median app has 3 reviews, the top 10% 95+

Also Store management #32 of 6,891 by reviews · Upsell and cross sell #45 of 1,281 by reviews, #41 on the Shopify App Store.

Ranked around it by reviews

Chat · 1,113 apps

Next up: Zoko: WhatsApp for D2C Brands is 5 reviews ahead.

Listing vocabulary in Chat

share of the 1,113 listings using each term · 13 not in this listing

chat46%support31%chatbot25%whatsapp24%live19%questions15%assistant15%agent15%answers14%powered10%button10%shoppers8%shopping8%automate8%answer7%cart7%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.