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Repliva: AI Customer Support

by Antonino Lombardo

★ 5.0 (1) · Store management

Manage Shopify support emails with order context and store policies. Review AI drafts or connect your own MCP-compatible agent to use enabled support tools.

Trend

8 snapshots · since 2026-09-14
Reviews0
1 → 1
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#203
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#103
by reviews in Helpdesk
of 293 apps · top 86% of the 120 rated · ↓ 4 places
#59
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews · ↓ 4 places
0
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #2,227 of 6,891 by reviews · Workflow automation #236 of 611 by reviews, #491 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 100 Voria: AI‑Powered HelpdeskVoria · 5.0★ · ↓ 5 places 1 reviews
    0 behind
  2. 101 Withdrawal Manager ProGabriel Richert · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  3. 102 VaardenVaarden · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  4. 103 Repliva: AI Customer Support (this app)Antonino Lombardo · 5.0★ · ↓ 4 places 1 reviews
  5. 104 CS Shield: Form ProtectionLightWeight Applications · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  6. 105 Ticketline: Support TicketsBodanius · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  7. 106 LumaLuma · 5.0★ · ↓ 4 places 1 reviews
    0 behind

Next up: Vaarden is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 14 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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