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IllumiChat ‑ AI Support & Chat

by IllumiChat

★ 5.0 (1) · Store management

Stop answering the same questions manually. IllumiChat connects to your Shopify store and handles customer support 24/7 across every channel automatically.

Trend

8 snapshots · since 2026-09-14
Reviews−1
2 → 1
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#95
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#107
by reviews in Helpdesk
of 293 apps · top 90% of the 120 rated · ↓ 34 places
#63
listing position
page 2 of the Helpdesk list, which ranks by rating first, then reviews · ↓ 31 places
−1
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #2,289 of 6,891 by reviews · Chat #417 of 1,113 by reviews, #320 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 104 CS Shield: Form ProtectionLightWeight Applications · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  2. 105 Ticketline: Support TicketsBodanius · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  3. 106 LumaLuma · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  4. 107 IllumiChat ‑ AI Support & Chat (this app)IllumiChat · 5.0★ · ↓ 34 places 1 reviews
  5. 108 AI Chatbot Shopping AssistantSetuBridge · 5.0★ · ↓ 5 places 1 reviews
    0 behind
  6. 109 Voice ReceptionistTalk To My Agent · 5.0★ · ↓ 5 places 1 reviews
    0 behind
  7. 110 Taskra ‑ AI Agent & Live ChatTaskra · 5.0★ · ↓ 5 places 1 reviews
    0 behind

Next up: Luma is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 13 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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