← ShopAppDB

Octocom AI Chatbot & Live Chat

by Octocom LTD

β˜… 4.9 (10) Β· Store management

AI customer support & experience, drive sales and loyalty

Trend

8 snapshots Β· since 2026-09-14
Reviews0
10 β†’ 10
Rating0.00
4.9 β†’ 4.9β˜…

Where it ranks

Helpdesk Β· vs 4 wk ago
#30
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl Β· sponsored cards not counted
#44
by reviews in Helpdesk
of 293 apps Β· top 37% of the 120 rated Β· ↓ 2 places
#82
listing position
page 2 of the Helpdesk list, which ranks by rating first, then reviews Β· ↓ 9 places
0
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
4.9β˜…
rating
Helpdesk averages 4.7β˜… Β· the median app has 4 reviews, the top 10% 126+

Also Store management #759 of 6,891 by reviews Β· Chat #136 of 1,113 by reviews, #112 on the Shopify App Store.

Ranked around it by reviews

Helpdesk Β· 293 apps
  1. 41 MX: Helpdesk & Live ChatMirasvit Ecommerce Solutions Β· 4.5β˜… Β· ↑ 4 places 11 reviews
    +1 ahead
  2. 42 Loop ‑ AI Voice AgentsLoop Voice LLC Β· 5.0β˜… Β· ↓ 2 places 10 reviews
    0 behind
  3. 43 ZYBR: AI, Helpdesk & ReturnsAI-Com Innovations GmbH Β· 5.0β˜… Β· ↓ 2 places 10 reviews
    0 behind
  4. 44 Octocom AI Chatbot & Live Chat (this app)Octocom LTD Β· 4.9β˜… Β· ↓ 2 places 10 reviews
  5. 45 Yuma AIYuma AI Β· 5.0β˜… Β· ↓ 1 place 9 reviews
    1 behind
  6. 46 Smartreply AI Customer ServiceInCharge Β· 4.6β˜… Β· ↓ 3 places 9 reviews
    1 behind
  7. 47 Phone Numbers & Calls ‑ SBoard#21Zoo Labs Β· 2.5β˜… Β· ↓ 1 place 9 reviews
    1 behind

Next up: ZYBR: AI, Helpdesk & Returns is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term Β· 12 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

πŸ”” Get alerts for Octocom AI Chatbot & Live Chat

We'll email you when its rating, reviews, or pricing change. Double opt-in, unsubscribe anytime.

More in Store management

All Store management apps β†’

Compare: Octocom AI Chatbot & Live Chat vs Shopify Inbox Β· Octocom AI Chatbot & Live Chat vs QuickBooks Online Β· Octocom AI Chatbot & Live Chat vs Microsoft Clarity: AI Insights

Similar Store management apps

Ranked next to Octocom AI Chatbot & Live Chat by review volume

Browse A–Z: AI Support Chatbot & Whatsapp Β· Assistora ‑ AI Sales Agent Β· AI Survey Pro Β· AI TagUp: ChatGPT Tag & SEO Β· ChatGPT AI Product Tags Β· AI Tailor