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Zendesk AI Agent By Adelante

by Adelante LTD

★ 5.0 (6) · Store management

Done-for-you AI support agent inside Zendesk. Reads live Shopify order data to resolve 80%+ of tickets: WISMO, returns, exchanges, end to end. Live in 10 days.

Trend

8 snapshots · since 2026-09-14
Reviews+2
4 → 6
Rating0.00
5.0 → 5.0★

Where it ranks

Support other · vs 4 wk ago
#8
on the Shopify App Store
in Shopify's own Support other listing at the last weekly crawl · sponsored cards not counted
#15
by reviews in Support other
of 137 apps · top 29% of the 53 rated · ↓ 1 place
#9
listing position
page 1 of the Support other list, which ranks by rating first, then reviews · no change
0
reviews gained in 4 weeks
5 of 47 Support other apps gained any; the top 10% gained 1+
5.0★
rating
Support other averages 4.4★ · the median app has 2 reviews, the top 10% 27+

Also Store management #965 of 6,891 by reviews · Chat #162 of 1,113 by reviews, #103 on the Shopify App Store.

Ranked around it by reviews

Support other · 137 apps
  1. 12 HireUp: Careers PageValueAdd · 5.0★ · ↑ 1 place 8 reviews
    +2 ahead
  2. 13 Business Phone Number & AgentDecision Trees Inc · 4.4★ · ↑ 4 places 7 reviews
    +1 ahead
  3. 14 CallFlows ‑ AI Phone AgentCall Flows Ltd. · 3.2★ · ↓ 4 places 7 reviews
    +1 ahead
  4. 15 Zendesk AI Agent By Adelante (this app)Adelante LTD · 5.0★ · ↓ 1 place 6 reviews
  5. 16 SS: AI Chatbot & Live ChatStartstorez · 5.0★ · ↓ 1 place 6 reviews
    0 behind
  6. 17 OC Product Enquiryocean · 4.7★ · ↓ 1 place 6 reviews
    0 behind
  7. 18 WA Whatsapp Notification+botMageComp · 5.0★ · no change 5 reviews
    1 behind

Next up: CallFlows ‑ AI Phone Agent is 1 review ahead.

Listing vocabulary in Support other

share of the 137 listings using each term · 12 not in this listing

support31%chat16%chatbot13%agent12%phone10%questions10%email10%assistant9%data9%answers8%real8%time8%live7%shoppers7%answer7%automate7%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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