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Support Pilot AI ‑ helpdesk

by JR management

★ 5.0 (1) · Store management

Stop seeing support as a cost. AI replies, recommends, recovers, and resells on every ticket — 24/7. Auto-send by default, surgical escalation on what you flag.

Trend

8 snapshots · since 2026-09-14
Reviews0
1 → 1
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#127
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#96
by reviews in Helpdesk
of 293 apps · top 80% of the 120 rated · ↓ 3 places
#52
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews · ↓ 3 places
0
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #2,140 of 6,891 by reviews · Chat #387 of 1,113 by reviews, #450 on the Shopify App Store.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 93 Respondize | AI Email SupportRespondize · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  2. 94 Aiva: AI Inbox AssistantAivaIO · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  3. 95 Txted AI: Price AlertTxted.ai llc · 5.0★ · ↓ 4 places 1 reviews
    0 behind
  4. 96 Support Pilot AI ‑ helpdesk (this app)JR management · 5.0★ · ↓ 3 places 1 reviews
  5. 97 SDeskSDesk · 5.0★ · new in 4 wk 1 reviews
    0 behind
  6. 98 ShieldDesk ‑ AI Support InboxApproid Tech · 5.0★ · ↓ 26 places 1 reviews
    0 behind
  7. 99 StoreOps | Store ManagementNivera AI · 5.0★ · ↓ 5 places 1 reviews
    0 behind

Next up: Txted AI: Price Alert is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 13 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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