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Outvio Exchanges and Helpdesk

Name: Outvio Exchanges and Helpdesk
Rating: 4.8 (28 reviews)
Author: Outvio

by Outvio

★ 4.8 (28) · Store management

View on Shopify → See alternatives

Outvio helps online shops optimise and automate post-checkout processes and enables them to deliver a 5-star shopping experience every time.

Categories: Returns and exchanges#100 Helpdesk#89

Trend

8 snapshots · since 2026-09-14

Reviews+1

27 → 28

Rating+0.20

4.6 → 4.8★

Where it ranks

Returns and exchanges · vs 4 wk ago

#67

on the Shopify App Store

in Shopify's own Returns and exchanges listing at the last weekly crawl · sponsored cards not counted

#35

by reviews in Returns and exchanges

of 293 apps · top 26% of the 138 rated · no change

#100

listing position

page 2 of the Returns and exchanges list, which ranks by rating first, then reviews · ↑ 3 places

reviews gained in 4 weeks

31 of 129 Returns and exchanges apps gained any; the top 10% gained 3+

4.8★

rating

Returns and exchanges averages 4.6★ · the median app has 6 reviews, the top 10% 133+

Also Store management #443 of 6,891 by reviews · Helpdesk #27 of 293 by reviews, #56 on the Shopify App Store.

Ranked around it by reviews

Returns and exchanges · 293 apps

Next up: Easy Returns Management System is 1 review ahead.

Listing vocabulary in Returns and exchanges

share of the 293 listings using each term · 13 not in this listing

returns47%return25%exchanges23%withdrawal18%button14%portal12%automate10%refunds9%form8%exchange8%self7%branded7%revenue7%shipping7%experience6%refund6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.