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DeskWired

by Genesis Digitals

★ 4.0 (1) · Store management

DeskWired helps Shopify brands manage customer conversations from one clean support workspace. Bring storefront live chat, a shared inbox, Shopify ...

Categories: Chat#426

Trend

8 snapshots · since 2026-09-14
Reviews0
1 → 1
Rating0.00
4.0 → 4.0★

Where it ranks

Chat · vs 4 wk ago
#738
on the Shopify App Store
in Shopify's own Chat listing at the last weekly crawl · sponsored cards not counted
#454
by reviews in Chat
of 1,113 apps · top 98% of the 466 rated · ↓ 30 places
#426
listing position
page 8 of the Chat list, which ranks by rating first, then reviews · ↓ 31 places
0
reviews gained in 4 weeks
100 of 435 Chat apps gained any; the top 10% gained 3+
4.0★
rating
Chat averages 4.7★ · the median app has 3 reviews, the top 10% 95+

Also Store management #2,518 of 6,891 by reviews.

Ranked around it by reviews

Chat · 1,113 apps
  1. 451 Envolve AI‑Assistant5.0★ · new in 4 wk 1 reviews
    0 behind
  2. 452 Woosh Assistant5.0★ · new in 4 wk 1 reviews
    0 behind
  3. 453 Tapline: WhatsApp ButtonBodanius · 4.0★ · ↓ 30 places 1 reviews
    0 behind
  4. 454 DeskWired (this app)Genesis Digitals · 4.0★ · ↓ 30 places 1 reviews
  5. 455 おみせコネクト(LINE連携)FreakOut Holdings, inc. · 3.0★ · ↓ 30 places 1 reviews
    0 behind
  6. 456 WaMe : Whatsapp Chat ButtonViteCommerce · 3.0★ · ↓ 30 places 1 reviews
    0 behind
  7. 457 Pinpointed BaristaPinpointed · 3.0★ · ↓ 30 places 1 reviews
    0 behind

Next up: Tapline: WhatsApp Button is 0 reviews ahead.

Listing vocabulary in Chat

share of the 1,113 listings using each term · 13 not in this listing

chat46%support31%chatbot25%whatsapp24%live19%questions15%assistant15%agent15%answers14%powered10%button10%shoppers8%shopping8%automate8%answer7%cart7%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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