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Richpanel: AI Customer Support

Name: Richpanel: AI Customer Support
Rating: 4.9 (136 reviews)
Author: Richpanel Inc

by Richpanel Inc

★ 4.9 (136) · Store management · Paid

View on Shopify → See alternatives

Richpanel is an AI-native helpdesk for Shopify brands. AI agents resolve orders, returns, refunds and subscriptions end to end, with guardrails you control.

Categories: Chat#344

Trend

8 snapshots · since 2026-09-14

Reviews−3

139 → 136

Rating0.00

4.9 → 4.9★

Where it ranks

Chat · vs 4 wk ago

#65

on the Shopify App Store

in Shopify's own Chat listing at the last weekly crawl · sponsored cards not counted

#35

by reviews in Chat

of 1,113 apps · top 8% of the 466 rated · ↓ 1 place

#344

listing position

page 6 of the Chat list, which ranks by rating first, then reviews · ↓ 27 places

−2

reviews gained in 4 weeks

100 of 435 Chat apps gained any; the top 10% gained 3+

4.9★

rating

Chat averages 4.7★ · the median app has 3 reviews, the top 10% 95+

Also Store management #127 of 6,891 by reviews.

Ranked around it by reviews

Chat · 1,113 apps

Next up: EAZE Button is 2 reviews ahead.

Listing vocabulary in Chat

share of the 1,113 listings using each term · 15 not in this listing

chat46%support31%chatbot25%whatsapp24%live19%questions15%assistant15%agent15%answers14%powered10%button10%shoppers8%shopping8%automate8%answer7%cart7%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.