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Chatinbox ‑ Customer Happiness

by Chatinbox

★ 3.7 (2) · Store management

Welcome to our chat management platform! We understand that managing customer interactions across multiple channels can be a hard. That's why we cr...

Categories: Chat#431

Trend

8 snapshots · since 2026-09-14
Reviews0
2 → 2
Rating0.00
3.7 → 3.7★

Where it ranks

Chat · vs 4 wk ago
#767
on the Shopify App Store
in Shopify's own Chat listing at the last weekly crawl · sponsored cards not counted
#324
by reviews in Chat
of 1,113 apps · top 70% of the 466 rated · ↓ 23 places
#431
listing position
page 8 of the Chat list, which ranks by rating first, then reviews · ↓ 30 places
0
reviews gained in 4 weeks
100 of 435 Chat apps gained any; the top 10% gained 3+
3.7★
rating
Chat averages 4.7★ · the median app has 3 reviews, the top 10% 95+

Also Store management #1,770 of 6,891 by reviews.

Ranked around it by reviews

Chat · 1,113 apps
  1. 321 SimpleWA AI Chatbot4.5★ · ↑ 99 places 2 reviews
    0 behind
  2. 322 PX AI Chatbot & Contact FormPxApps · 4.3★ · ↓ 23 places 2 reviews
    0 behind
  3. 323 Support Board ‑ Chat & ChatbotSchiocco LTD · 4.1★ · ↓ 23 places 2 reviews
    0 behind
  4. 324 Chatinbox ‑ Customer Happiness (this app)Chatinbox · 3.7★ · ↓ 23 places 2 reviews
  5. 325 SymplChat: WhatsApp COD & CartPakoraApp · 3.2★ · ↓ 23 places 2 reviews
    0 behind
  6. 326 IVR OrderAlertDevsinc · 3.0★ · ↓ 23 places 2 reviews
    0 behind
  7. 327 ClickConnectorClick Connector · 3.0★ · ↓ 23 places 2 reviews
    0 behind

Next up: Support Board ‑ Chat & Chatbot is 0 reviews ahead.

Listing vocabulary in Chat

share of the 1,113 listings using each term · 15 not in this listing

chat46%support31%chatbot25%whatsapp24%live19%questions15%assistant15%agent15%answers14%powered10%button10%shoppers8%shopping8%automate8%answer7%cart7%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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