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Charla Live Chat

by Charla Live Chat

★ 5.0 (3) · Store management

Charla is your all-in-one AI customer support app for Shopify—bringing live chat, smart AI chatbots, and full omnichannel messaging (WhatsApp, Inst...

Categories: Chat#116

Trend

8 snapshots · since 2026-09-14
Reviews0
3 → 3
Rating0.00
5.0 → 5.0★

Where it ranks

Chat · vs 4 wk ago
#512
on the Shopify App Store
in Shopify's own Chat listing at the last weekly crawl · sponsored cards not counted
#225
by reviews in Chat
of 1,113 apps · top 49% of the 466 rated · ↓ 7 places
#116
listing position
page 2 of the Chat list, which ranks by rating first, then reviews · ↓ 1 place
0
reviews gained in 4 weeks
100 of 435 Chat apps gained any; the top 10% gained 3+
5.0★
rating
Chat averages 4.7★ · the median app has 3 reviews, the top 10% 95+

Also Store management #1,295 of 6,891 by reviews.

Ranked around it by reviews

Chat · 1,113 apps
  1. 222 Smartsupp Live Chat & Chatbots⭐ Smartsupp ⭐ · 2.3★ · ↓ 6 places 4 reviews
    +1 ahead
  2. 223 MSG91Superheros Inc · 2.0★ · ↓ 6 places 4 reviews
    +1 ahead
  3. 224 3Dsellers ‑ CRM & Helpdesk3Dsellers · 5.0★ · ↑ 23 places 3 reviews
    0 behind
  4. 225 Charla Live Chat (this app)Charla Live Chat · 5.0★ · ↓ 7 places 3 reviews
  5. 226 Selli ‑ AI Shop AssistantYKMB Software GmbH · 5.0★ · ↓ 7 places 3 reviews
    0 behind
  6. 227 Chatbot ‑ Smart AI AssistantMirasvit Ecommerce Solutions · 5.0★ · ↓ 7 places 3 reviews
    0 behind
  7. 228 Meetanshi WPChat ButtonMeetanshi Technologies LLP · 5.0★ · ↓ 7 places 3 reviews
    0 behind

Next up: 3Dsellers ‑ CRM & Helpdesk is 0 reviews ahead.

Listing vocabulary in Chat

share of the 1,113 listings using each term · 12 not in this listing

chat46%support31%chatbot25%whatsapp24%live19%questions15%assistant15%agent15%answers14%powered10%button10%shoppers8%shopping8%automate8%answer7%cart7%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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