Botwala gives Shopify merchants a shared inbox for customer conversations, combining AI-assisted replies, product guidance, cart support, and human...
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8 snapshots · since 2026-09-14Where it ranks
Chat · vs 4 wk agoAlso Store management #1,383 of 6,891 by reviews.
Ranked around it by reviews
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Port8 ‑ AI chat connectorPort8 · 5.0★ · ↓ 8 places
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Botwala (this app)Botwala · 5.0★ · ↓ 8 places
3 reviews
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HeyLiza ‑ AI Sales + UpsellTriund AI · 5.0★ · ↓ 8 places
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Fetchply AI Chatbot Live ChatRana Haroon · 5.0★ · ↓ 38 places
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SpeksKaran Baboota · 5.0★ · ↓ 9 places
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Next up: Port8 ‑ AI chat connector is 0 reviews ahead.
Listing vocabulary in Chat
share of the 1,113 listings using each term · 14 not in this listingchat46%support31%chatbot25%whatsapp24%live19%questions15%assistant15%agent15%answers14%powered10%button10%shoppers8%shopping8%automate8%answer7%cart7%
Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.
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