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Ava AI ‑ AI Phone Agents

by Ava AI Nexus LLC

★ 5.0 (7) · Store management

Ava is a 24/7 AI phone agent for Shopify stores. It answers support calls, looks up and edits orders, and calls shoppers to recover abandoned carts.

Categories: Helpdesk#15

Trend

8 snapshots · since 2026-09-14
Reviews+2
5 → 7
Rating0.00
5.0 → 5.0★

Where it ranks

Helpdesk · vs 4 wk ago
#37
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
#50
by reviews in Helpdesk
of 293 apps · top 42% of the 120 rated · no change
#15
listing position
page 1 of the Helpdesk list, which ranks by rating first, then reviews · no change
+1
reviews gained in 4 weeks
31 of 112 Helpdesk apps gained any; the top 10% gained 3+
5.0★
rating
Helpdesk averages 4.7★ · the median app has 4 reviews, the top 10% 126+

Also Store management #871 of 6,891 by reviews.

Ranked around it by reviews

Helpdesk · 293 apps
  1. 47 Phone Numbers & Calls ‑ SBoard#21Zoo Labs · 2.5★ · ↓ 1 place 9 reviews
    +2 ahead
  2. 48 HumanTouch: Helpdesk & ChatHuman Touch Technologies Inc. · 5.0★ · ↑ 18 places 8 reviews
    +1 ahead
  3. 49 Webkul Helpdesk Support‑UVdeskWebkul Software Pvt Ltd · 5.0★ · ↓ 2 places 7 reviews
    0 behind
  4. 50 Ava AI ‑ AI Phone Agents (this app)Ava AI Nexus LLC · 5.0★ · no change 7 reviews
  5. 51 GO WhatsApp Order TrackingBarbell Ventures · 4.6★ · ↓ 2 places 7 reviews
    0 behind
  6. 52 Chililabs: AI Customer SupportPETRAY PRIVATE LIMITED · 3.5★ · ↑ 3 places 7 reviews
    0 behind
  7. 53 AeroChat AI Chatbot, Live ChatAeroChat · 5.0★ · ↓ 2 places 6 reviews
    1 behind

Next up: Webkul Helpdesk Support‑UVdesk is 0 reviews ahead.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 13 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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