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Hive Help Desk

Name: Hive Help Desk
Author: Backroom Studio

by Backroom Studio

No ratings yet · Store management

View on Shopify → See alternatives

HIVE Helpdesk brings all your customer support channels into one dashboard. Manage live chat, email, Facebook Messenger, Instagram DM, WhatsApp, an...

Categories: Chat#748

Where it ranks

Chat · vs 4 wk ago

#477

on the Shopify App Store

in Shopify's own Chat listing at the last weekly crawl · sponsored cards not counted

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not yet rated

466 of 1,113 Chat apps have reviews; unrated apps list after them (position #748, page 13)

reviews for a median Chat app

top 10% have 95+ · average rating 4.7★

Also Store management (unrated, listed #4,158 of 6,891).

Listing vocabulary in Chat

share of the 1,113 listings using each term · 12 not in this listing

chat46%support31%chatbot25%whatsapp24%live19%questions15%assistant15%agent15%answers14%powered10%button10%shoppers8%shopping8%automate8%answer7%cart7%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.