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Categories: Helpdesk#258

Where it ranks

Helpdesk · vs 4 wk ago
#193
on the Shopify App Store
in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted
—
not yet rated
120 of 293 Helpdesk apps have reviews; unrated apps list after them (position #258, page 5)
4
reviews for a median Helpdesk app
top 10% have 126+ · average rating 4.7★

Also Store management (unrated, listed #5,964 of 6,891).

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 16 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.

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