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Bolna: AI Frontdesk Agents

Name: Bolna: AI Frontdesk Agents
Author: Bolna

by Bolna

No ratings yet · Store management

View on Shopify → See alternatives

Businesses are unable to answer their volume of inbound calls. Bolna provides businesses with an intelligent human-like 24 hours available AI Front...

Categories: Workflow automation#320 Helpdesk#137

Where it ranks

Helpdesk · vs 4 wk ago

#275

on the Shopify App Store

in Shopify's own Helpdesk listing at the last weekly crawl · sponsored cards not counted

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not yet rated

120 of 293 Helpdesk apps have reviews; unrated apps list after them (position #137, page 3)

reviews for a median Helpdesk app

top 10% have 126+ · average rating 4.7★

Also Store management (unrated, listed #3,089 of 6,891) · Workflow automation (unrated, listed #320 of 611), #594 on the Shopify App Store.

Listing vocabulary in Helpdesk

share of the 293 listings using each term · 15 not in this listing

support50%chat29%live18%chatbot17%helpdesk16%email13%agent12%questions11%powered10%tickets9%inbox9%service8%answers8%answer7%whatsapp7%replies6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.