Best Shopify order tracking apps

362 apps compete in this space on the Shopify App Store. The 20 below are ranked by merchant review volume among apps rated 4.5★ or higher, excluding apps also listed under Returns and exchanges, Workflow automation, Abandoned cart, Affiliate programs, Warranties and insurance, Orders other or FAQ, and label-printing and carrier-integration apps, from data updated November 2, 2026.

Order tracking apps replace the carrier's tracking page with a branded one on your own domain, send proactive notifications as a parcel moves, and flag exceptions — delays, failed deliveries, returns to sender — before the customer emails you. Where-is-my-order is the most common support question in ecommerce, and the return on removing it is easy to measure in ticket volume.

Ranked by review volume among apps rated 4.5 stars or higher. The important variable is carrier coverage for the services you actually ship with, especially for international and last-mile carriers; the second is how the tracking page doubles as a marketing surface for recommendations and repeat purchases.

The 20 best Shopify order tracking apps (2026)

Ranked by total merchant reviews on the Shopify App Store among apps rated 4.5 or higher and tagged Order tracking, excluding apps also listed under Returns and exchanges, Workflow automation, Abandoned cart, Affiliate programs, Warranties and insurance, Orders other or FAQ, and label-printing and carrier-integration apps; lower-rated apps with large review counts follow. No paid placement. Methodology →

What to look for

Coverage of your carriers, including regional last-mile partners, with accurate status mapping rather than raw carrier text.
A tracking page on your own domain with product recommendations, and notifications by email and SMS with sensible defaults.
Exception handling: alerts to you and the customer when a shipment stalls, and a workflow for resolving it.
Estimated delivery dates before purchase, if the app offers them — they reduce tickets even earlier in the journey.

Frequently asked questions

Doesn't Shopify already send shipping notifications?

Shopify sends shipment confirmation and, for supported carriers, out-for-delivery and delivered emails. Tracking apps add a branded page, more granular updates, exception alerts, SMS, and coverage for carriers Shopify does not map.

Can a tracking page increase sales?

Customers open tracking pages several times per order, so a page with recommendations, loyalty prompts or review requests converts surprisingly well. It is one of the few high-attention surfaces you fully control after purchase.

How do tracking apps price?

Mostly by monthly shipment volume, with free tiers for small stores. Estimate shipments per month and check how the price steps up as you grow.

Browse every app in the space: Order tracking · All Orders and shipping apps