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Refund Insights

Name: Refund Insights
Author: Operator Labs

by Operator Labs

No ratings yet · Orders and shipping

View on Shopify → See alternatives

Automatically survey customers after refunds to learn why they return products. View return reasons by product in a simple dashboard. Reduce your return rate.

Categories: Returns and exchanges#174

Where it ranks

Returns and exchanges · vs 4 wk ago

#256

on the Shopify App Store

in Shopify's own Returns and exchanges listing at the last weekly crawl · sponsored cards not counted

—

not yet rated

138 of 293 Returns and exchanges apps have reviews; unrated apps list after them (position #174, page 3)

reviews for a median Returns and exchanges app

top 10% have 133+ · average rating 4.6★

Also Orders and shipping (unrated, listed #3,649 of 5,592).

Listing vocabulary in Returns and exchanges

share of the 293 listings using each term · 13 not in this listing

returns47%return25%exchanges23%withdrawal18%button14%portal12%automate10%refunds9%form8%exchange8%self7%branded7%revenue7%shipping7%experience6%refund6%

Ranks are this app's position among the apps ShopAppDB lists in each category, from Shopify App Store data updated weekly; "by reviews" orders by review count, "listing position" by rating then reviews. "On the Shopify App Store" is where apps.shopify.com itself placed the app in that subcategory's listing when ShopAppDB last walked it, counting organic cards only.